{"id":103574,"date":"2018-01-04T15:30:18","date_gmt":"2018-01-04T14:30:18","guid":{"rendered":"https:\/\/www.realites.com.tn\/?p=103574"},"modified":"2018-01-04T16:06:02","modified_gmt":"2018-01-04T15:06:02","slug":"luib-ouvre-142eme-agence-aux-berges-lac-2","status":"publish","type":"post","link":"https:\/\/realites.com.tn\/fr\/luib-ouvre-142eme-agence-aux-berges-lac-2\/","title":{"rendered":"L\u2019UIB ouvre sa 142\u00e8me agence aux Berges du Lac 2"},"content":{"rendered":"

\"uib-agence-les-palmiers-du-lac\"
\nLe r\u00e9seau d\u2019agences de l\u2019Union Internationale de Banques termine l\u2019ann\u00e9e 2017 sur la m\u00eame note de dynamisme avec laquelle il l\u2019avait entam\u00e9e. La banque vient en effet d\u2019annoncer l\u2019ouverture mercredi 27 d\u00e9cembre 2017 de sa 142\u00e8me agence, \u00ab Les Palmiers du Lac \u00bb, situ\u00e9e sur l\u2019avenue principale de la zone commerciale et r\u00e9sidentielle des Berges du Lac 2.
\nCette nouvelle agence vient enrichir une liste d\u2019ouvertures d\u00e9j\u00e0 cons\u00e9quente en 2017 \u00e0 Ain Zaghouan, Menzah 5, Sousse Hached et Bizerte Corniche, \u00e0 laquelle s\u2019ajoute l\u2019inauguration de deux nouveaux Centres d\u2019Affaires d\u00e9di\u00e9s aux entreprises \u00e0 La Charguia et \u00e0 Megrine. L\u2019UIB continue ainsi \u00e0 d\u00e9ployer sa strat\u00e9gie de maillage g\u00e9ographique destin\u00e9e \u00e0 se rapprocher toujours davantage de ses clients \u2013 particuliers, professionnels et entreprises \u2013 pour mieux les servir et les accompagner au quotidien.<\/p>\n

La Banque poursuit de front l\u2019extension de son r\u00e9seau d\u2019agences et le d\u00e9ploiement de sa strat\u00e9gie digitale<\/strong><\/p>\n

Cette recherche permanente de proximit\u00e9 avec les clients ne se limite pas \u00e0 l\u2019expansion du r\u00e9seau d\u2019agences, dans des formats innovants favorisant la qualit\u00e9 de l\u2019accueil, du service et du conseil. L\u2019UIB a en effet continu\u00e9 en 2017 \u00e0 d\u00e9ployer sa strat\u00e9gie ambitieuse de Banque Multi-canal pour r\u00e9pondre \u00e0 l\u2019\u00e9volution des besoins de ses clients en termes d\u2019instantan\u00e9it\u00e9, de mobilit\u00e9 et d\u2019interactivit\u00e9, et leur offrir, \u00e0 travers les nouvelles technologies, davantage d\u2019autonomie et de libert\u00e9 dans la gestion de la relation bancaire. Les canaux de Banque \u00e0 distance ont ainsi vu leurs fonctionnalit\u00e9s \u00e9voluer en 2017 permettant aux clients de consulter leurs comptes et d\u2019effectuer leurs transactions 24h\/24 et 7j\/7, \u00e0 travers le m\u00e9dia de leur choix (t\u00e9l\u00e9phone, SMS, application mobile, site Internet, Espace Libre Services\u2026)
\nDans ce cadre, le r\u00e9seau d\u2019automates Multifonctions de la derni\u00e8re g\u00e9n\u00e9ration (retraits et consultation, d\u00e9p\u00f4ts de ch\u00e8ques et d\u2019esp\u00e8ces, change, etc..) a \u00e9t\u00e9 \u00e9toff\u00e9 en 2017, avec cinq Espaces Libres Services d\u00e9sormais fonctionnels, les horaires du Centre de Relation Client\u00e8le UIBContact s\u2019\u00e9tendent d\u00e9sormais jusqu\u2019\u00e0 20h et le service SMS Pull permet depuis le d\u00e9but de l\u2019ann\u00e9e les demandes de solde en temps r\u00e9el. Surtout, l\u2019UIB a lanc\u00e9 cet \u00e9t\u00e9 son application pour smartphones et tablettes UIB Mobile, qui a depuis remport\u00e9 le prix de la \u00ab Meilleure application mobile \u00bb au Tunisia Digital Awards 2017 et compte d\u00e9sormais plus de 15000 utilisateurs actifs et l\u2019un des scores de satisfaction le plus \u00e9lev\u00e9 du march\u00e9 (Source App Store et Google Store). Cette application user-friendly propose aux clients une exp\u00e9rience in\u00e9dite de leur banque sur mobile, pour la consultation et la gestion des comptes et des moyens de paiement, les virements et les interactions avec leur banque. Bref, toutes les op\u00e9rations utiles du quotidien, \u00e0 distance et en temps r\u00e9el.
\nForte de l\u2019accueil favorable r\u00e9serv\u00e9 par les clients tant aux nouvelles ouvertures d\u2019agences qu\u2019au d\u00e9veloppement de l\u2019offre digitale, l\u2019UIB ne compte pas s\u2019arr\u00eater en si bon chemin : plusieurs initiatives sont d\u00e9j\u00e0 planifi\u00e9es pour continuer \u00e0 concr\u00e9tiser en 2018 cette vision d\u2019une banque de proximit\u00e9 chaleureuse, simple d\u2019acc\u00e8s, qui place l\u2019autonomie du client et sa satisfaction au centre de la relation.<\/p>\n","protected":false},"excerpt":{"rendered":"

Le r\u00e9seau d\u2019agences de l\u2019Union Internationale de Banques termine l\u2019ann\u00e9e 2017 sur la m\u00eame note de dynamisme avec laquelle il l\u2019avait entam\u00e9e. La banque vient en effet d\u2019annoncer l\u2019ouverture mercredi…<\/p>\n","protected":false},"author":60,"featured_media":103575,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[27,4,6,1464],"tags":[],"class_list":["post-103574","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualite","category-actualites","category-economie","category-entreprises"],"yoast_head":"\nL\u2019UIB ouvre sa 142\u00e8me agence aux Berges du Lac 2 - R\u00e9alit\u00e9s Magazine<\/title>\n<meta name=\"description\" content=\"Le r\u00e9seau d\u2019agences de l\u2019Union Internationale de Banques termine l\u2019ann\u00e9e 2017 sur la m\u00eame note de dynamisme avec laquelle il l\u2019avait entam\u00e9e. 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