{"id":157427,"date":"2019-10-25T14:57:36","date_gmt":"2019-10-25T13:57:36","guid":{"rendered":"https:\/\/www.realites.com.tn\/?p=157427"},"modified":"2019-10-25T18:02:54","modified_gmt":"2019-10-25T17:02:54","slug":"luib-remporte-le-prix-elu-service-client-de-lannee-2019","status":"publish","type":"post","link":"https:\/\/realites.com.tn\/fr\/luib-remporte-le-prix-elu-service-client-de-lannee-2019\/","title":{"rendered":"L’UIB remporte le prix \u00c9lu Service Client de l\u2019Ann\u00e9e 2019"},"content":{"rendered":"

L’Union internationale de banques UIB a remport\u00e9 le prix \u00c9lu Service Client de l\u2019Ann\u00e9e Tunisie (cat\u00e9gorie banque) et ce, dans le cadre de la c\u00e9r\u00e9monie de remise des prix de la premi\u00e8re \u00e9dition de \u00c9lu Service Client de l\u2019Ann\u00e9e Tunisie (seul et unique label international en mati\u00e8re de relation client en Tunisie), qui a eu lieu dans la soir\u00e9e du jeudi 24 octobre 2019 \u00e0 Gammarth et ce, en pr\u00e9sence de dizaines de professionnels en mati\u00e8re de relation client des diff\u00e9rents secteurs.
\nL’UIB a \u00e9t\u00e9 sacr\u00e9e meilleure banque tunisienne en mati\u00e8re d\u2019efficacit\u00e9 de son service client et ce, apr\u00e8s une s\u00e9rie de tests effectu\u00e9s par des clients myst\u00e8res comprenant des appels t\u00e9l\u00e9phoniques, navigations Internet, e-mails ou formulaires de contact, r\u00e9seaux sociaux et visites physiques.
\nAu total, 9 entreprises ont \u00e9t\u00e9 distingu\u00e9es dans diff\u00e9rentes cat\u00e9gories et disposent d\u2019une ann\u00e9e pour se pr\u00e9valoir de ce titre.Il s’agit des cat\u00e9gories suivantes: Assurance, Automobile, Banque, Emission de ch\u00e8ques et cartes restaurants et de services, Leasing, Micro-Finance, Op\u00e9rateur de t\u00e9l\u00e9phonie fixe et mobile Services aux automobilistes et vente en ligne.<\/p>\n","protected":false},"excerpt":{"rendered":"

L’Union internationale de banques UIB a remport\u00e9 le prix \u00c9lu Service Client de l\u2019Ann\u00e9e Tunisie (cat\u00e9gorie banque) et ce, dans le cadre de la c\u00e9r\u00e9monie de remise des prix de…<\/p>\n","protected":false},"author":60,"featured_media":157429,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-157427","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-la-une"],"yoast_head":"\nL'UIB remporte le prix \u00c9lu Service Client de l\u2019Ann\u00e9e 2019 - R\u00e9alit\u00e9s Magazine<\/title>\n<meta name=\"description\" content=\"L'Union internationale de banques UIB a remport\u00e9 le prix \u00c9lu Service Client de l\u2019Ann\u00e9e Tunisie (cat\u00e9gorie banque) et ce, dans le cadre de la c\u00e9r\u00e9monie de\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/realites.com.tn\/fr\/luib-remporte-le-prix-elu-service-client-de-lannee-2019\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L'UIB remporte le prix \u00c9lu Service Client de l\u2019Ann\u00e9e 2019 - 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