{"id":177548,"date":"2020-05-11T14:32:29","date_gmt":"2020-05-11T13:32:29","guid":{"rendered":"https:\/\/www.realites.com.tn\/?p=177548"},"modified":"2020-05-11T14:32:29","modified_gmt":"2020-05-11T13:32:29","slug":"samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020","status":"publish","type":"post","link":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/","title":{"rendered":"Samsung Tunisie remporte le label \u00ab\u00a0Meilleur service client de l&rsquo;ann\u00e9e 2020\u00a0\u00bb\u00a0"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">En reconnaissance de l\u2019excellence de ses services, Samsung Tunisie a remport\u00e9 le prix du \u00abMEILLEUR SERVICE CLIENT DE L&rsquo;ANN\u00c9E 2020 \u00bb au concours \u00e9ponyme dans la cat\u00e9gorie \u00ab constructeur de smartphones \u00bb. Ce signe de distinction vient couronner plusieurs ann\u00e9es de travail et d&rsquo;engagement quotidien de l&rsquo;ensemble des collaborateurs de Samsung Tunisie afin d&rsquo;offrir une qualit\u00e9 de service optimale \u00e0 ses clients.<\/span><\/p>\n<p><b>Meilleur Service Client De l\u2019Ann\u00e9e : un label d&rsquo;exception<\/b><\/p>\n<p><span style=\"font-weight: 400\">Ce n\u2019est donc pas un hasard que Samsung Tunisie r\u00e9ussisse haut la main tout une s\u00e9rie de tests r\u00e9alis\u00e9s \u00e0 travers la totalit\u00e9 des canaux de communication \u00e0 l\u2019instar du t\u00e9l\u00e9phone, des visites myst\u00e8res dans les brand shops, sur les r\u00e9seaux sociaux &amp; le site web , pour informer, prendre en charge les questions et r\u00e9clamations des consommateurs et mettre en comp\u00e9tition la quasi-totalit\u00e9 des acteurs d&rsquo;un secteur \u00e0 concurrence. Vient par la suite une \u00e9tude ambitieuse par un sondage en face \u00e0 face sur la satisfaction client et la qualit\u00e9 per\u00e7ue r\u00e9alis\u00e9e sur un \u00e9chantillon repr\u00e9sentatif de la population sur l&rsquo;ensemble des gouvernorats du pays.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Samsung Tunisie : une volont\u00e9 d&rsquo;excellence r\u00e9compens\u00e9e<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">Samsung Tunisie est tr\u00e8s fi\u00e8re de recevoir ce prix. C&rsquo;est un encouragement pour continuer \u00e0 r\u00e9aliser la vision de la filiale reconnue pour sa proximit\u00e9 avec ses clients et la valeur qu&rsquo;elle apporte \u00e0 chacun d&rsquo;entre eux.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Cette distinction est pour toute la belle \u00e9quipe de Samsung Tunisie une cons\u00e9cration qui vient mettre en lumi\u00e8re les efforts d\u00e9ploy\u00e9s au fil des ann\u00e9es pour offrir la meilleure exp\u00e9rience client et les meilleurs produits et services aux clients tunisiens.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; En reconnaissance de l\u2019excellence de ses services, Samsung Tunisie a remport\u00e9 le prix du \u00abMEILLEUR SERVICE CLIENT DE L&rsquo;ANN\u00c9E 2020 \u00bb au concours \u00e9ponyme dans la cat\u00e9gorie \u00ab constructeur&hellip;<\/p>\n","protected":false},"author":60,"featured_media":113017,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4,1464],"tags":[],"class_list":["post-177548","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","category-entreprises"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Samsung Tunisie remporte le label &quot;Meilleur service client de l&#039;ann\u00e9e 2020&quot;\u00a0 - R\u00e9alit\u00e9s Magazine<\/title>\n<meta name=\"description\" content=\"&nbsp; En reconnaissance de l\u2019excellence de ses services, Samsung Tunisie a remport\u00e9 le prix du \u00abMEILLEUR SERVICE CLIENT DE L&#039;ANN\u00c9E 2020 \u00bb au concours\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Samsung Tunisie remporte le label &quot;Meilleur service client de l&#039;ann\u00e9e 2020&quot;\u00a0 - R\u00e9alit\u00e9s Magazine\" \/>\n<meta property=\"og:description\" content=\"&nbsp; En reconnaissance de l\u2019excellence de ses services, Samsung Tunisie a remport\u00e9 le prix du \u00abMEILLEUR SERVICE CLIENT DE L&#039;ANN\u00c9E 2020 \u00bb au concours\" \/>\n<meta property=\"og:url\" content=\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/\" \/>\n<meta property=\"og:site_name\" content=\"R\u00e9alit\u00e9s Magazine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/realites.tn\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-11T13:32:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2018\/04\/Samsung-logo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1644\" \/>\n\t<meta property=\"og:image:height\" content=\"1124\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"La R\u00e9daction\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"La R\u00e9daction\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/\",\"url\":\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/\",\"name\":\"Samsung Tunisie remporte le label \\\"Meilleur service client de l'ann\u00e9e 2020\\\"\u00a0 - R\u00e9alit\u00e9s Magazine\",\"isPartOf\":{\"@id\":\"https:\/\/realites.com.tn\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2018\/04\/Samsung-logo.jpg\",\"datePublished\":\"2020-05-11T13:32:29+00:00\",\"author\":{\"@id\":\"https:\/\/realites.com.tn\/fr\/#\/schema\/person\/438b71c29a257d955d96d8aef42336e7\"},\"description\":\"&nbsp; En reconnaissance de l\u2019excellence de ses services, Samsung Tunisie a remport\u00e9 le prix du \u00abMEILLEUR SERVICE CLIENT DE L'ANN\u00c9E 2020 \u00bb au concours\",\"breadcrumb\":{\"@id\":\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#primaryimage\",\"url\":\"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2018\/04\/Samsung-logo.jpg\",\"contentUrl\":\"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2018\/04\/Samsung-logo.jpg\",\"width\":1644,\"height\":1124},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/realites.com.tn\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Samsung Tunisie remporte le label \u00ab\u00a0Meilleur service client de l&rsquo;ann\u00e9e 2020\u00a0\u00bb\u00a0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/realites.com.tn\/fr\/#website\",\"url\":\"https:\/\/realites.com.tn\/fr\/\",\"name\":\"R\u00e9alit\u00e9s Magazine\",\"description\":\"Actualit\u00e9s de la Tunisie\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/realites.com.tn\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/realites.com.tn\/fr\/#\/schema\/person\/438b71c29a257d955d96d8aef42336e7\",\"name\":\"La R\u00e9daction\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/realites.com.tn\/fr\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/fbe9ab25fcc82b6e660ad5648f91eadb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/fbe9ab25fcc82b6e660ad5648f91eadb?s=96&d=mm&r=g\",\"caption\":\"La R\u00e9daction\"},\"url\":\"https:\/\/realites.com.tn\/fr\/author\/realites5201\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Samsung Tunisie remporte le label \"Meilleur service client de l'ann\u00e9e 2020\"\u00a0 - R\u00e9alit\u00e9s Magazine","description":"&nbsp; En reconnaissance de l\u2019excellence de ses services, Samsung Tunisie a remport\u00e9 le prix du \u00abMEILLEUR SERVICE CLIENT DE L'ANN\u00c9E 2020 \u00bb au concours","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/","og_locale":"fr_FR","og_type":"article","og_title":"Samsung Tunisie remporte le label \"Meilleur service client de l'ann\u00e9e 2020\"\u00a0 - R\u00e9alit\u00e9s Magazine","og_description":"&nbsp; En reconnaissance de l\u2019excellence de ses services, Samsung Tunisie a remport\u00e9 le prix du \u00abMEILLEUR SERVICE CLIENT DE L'ANN\u00c9E 2020 \u00bb au concours","og_url":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/","og_site_name":"R\u00e9alit\u00e9s Magazine","article_publisher":"https:\/\/www.facebook.com\/realites.tn\/","article_published_time":"2020-05-11T13:32:29+00:00","og_image":[{"width":1644,"height":1124,"url":"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2018\/04\/Samsung-logo.jpg","type":"image\/jpeg"}],"author":"La R\u00e9daction","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"La R\u00e9daction","Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/","url":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/","name":"Samsung Tunisie remporte le label \"Meilleur service client de l'ann\u00e9e 2020\"\u00a0 - R\u00e9alit\u00e9s Magazine","isPartOf":{"@id":"https:\/\/realites.com.tn\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#primaryimage"},"image":{"@id":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#primaryimage"},"thumbnailUrl":"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2018\/04\/Samsung-logo.jpg","datePublished":"2020-05-11T13:32:29+00:00","author":{"@id":"https:\/\/realites.com.tn\/fr\/#\/schema\/person\/438b71c29a257d955d96d8aef42336e7"},"description":"&nbsp; En reconnaissance de l\u2019excellence de ses services, Samsung Tunisie a remport\u00e9 le prix du \u00abMEILLEUR SERVICE CLIENT DE L'ANN\u00c9E 2020 \u00bb au concours","breadcrumb":{"@id":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#primaryimage","url":"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2018\/04\/Samsung-logo.jpg","contentUrl":"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2018\/04\/Samsung-logo.jpg","width":1644,"height":1124},{"@type":"BreadcrumbList","@id":"https:\/\/realites.com.tn\/fr\/samsung-tunisie-remporte-le-label-meilleur-service-client-de-lannee-2020\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/realites.com.tn\/fr\/"},{"@type":"ListItem","position":2,"name":"Samsung Tunisie remporte le label \u00ab\u00a0Meilleur service client de l&rsquo;ann\u00e9e 2020\u00a0\u00bb\u00a0"}]},{"@type":"WebSite","@id":"https:\/\/realites.com.tn\/fr\/#website","url":"https:\/\/realites.com.tn\/fr\/","name":"R\u00e9alit\u00e9s Magazine","description":"Actualit\u00e9s de la Tunisie","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/realites.com.tn\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/realites.com.tn\/fr\/#\/schema\/person\/438b71c29a257d955d96d8aef42336e7","name":"La R\u00e9daction","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/realites.com.tn\/fr\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/fbe9ab25fcc82b6e660ad5648f91eadb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/fbe9ab25fcc82b6e660ad5648f91eadb?s=96&d=mm&r=g","caption":"La R\u00e9daction"},"url":"https:\/\/realites.com.tn\/fr\/author\/realites5201\/"}]}},"jetpack_featured_media_url":"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2018\/04\/Samsung-logo.jpg","jetpack_sharing_enabled":true,"views":22,"_links":{"self":[{"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/posts\/177548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/users\/60"}],"replies":[{"embeddable":true,"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/comments?post=177548"}],"version-history":[{"count":0,"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/posts\/177548\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/media\/113017"}],"wp:attachment":[{"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/media?parent=177548"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/categories?post=177548"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/realites.com.tn\/fr\/wp-json\/wp\/v2\/tags?post=177548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}