{"id":190427,"date":"2020-09-28T11:26:05","date_gmt":"2020-09-28T10:26:05","guid":{"rendered":"https:\/\/www.realites.com.tn\/?p=190427"},"modified":"2020-09-28T11:26:05","modified_gmt":"2020-09-28T10:26:05","slug":"amen-bank-lance-le-premier-chatbot-bancaire-intelligent-en-tunisie","status":"publish","type":"post","link":"https:\/\/realites.com.tn\/fr\/amen-bank-lance-le-premier-chatbot-bancaire-intelligent-en-tunisie\/","title":{"rendered":"AMEN BANK lance le premier Chatbot bancaire intelligent en Tunisie"},"content":{"rendered":"

AMEN BANK vient de lancer le premier Chatbot bancaire intelligent en Tunisie et ce, dans le cadre de sa strat\u00e9gie de transformation digitale, dans un monde num\u00e9rique et de plus en plus connect\u00e9.<\/p>\n

Baptis\u00e9 \u00ab AmenBot \u00bb, cette application de service bancaire \u00a0100% tunisienne bas\u00e9e sur l\u2019intelligence artificielle est disponible 24H\/24 et 7J\/7, sur Facebook Messenger, mais \u00e9galement sur d\u2019autres canaux.<\/p>\n

Il est \u00e0 pr\u00e9ciser qu\u2019\u00ab AmenBot \u00bb a \u00e9t\u00e9 con\u00e7u par les comp\u00e9tences internes d\u2019AMEN BANK, en partenariat avec la Fintech tunisienne, Deepera.AI. \u00a0Ce chatbot offre aux internautes une panoplie d\u2019informations sur les offres, les produits et les services d\u2019AMEN BANK, mais recueille \u00e9galement leurs r\u00e9clamations, r\u00e9pond \u00e0 leurs interrogations et les assiste m\u00eame pour une ouverture de compte 100% en ligne avec AMEN First Bank.<\/p>\n

De plus, en cas de besoin, AmenBot \u00a0pourra rediriger ses utilisateurs d\u2019une fa\u00e7on automatique, vers le Centre de Relations Clients.<\/p>\n

Il va \u00a0permettre ainsi d\u2019offrir une exp\u00e9rience \u00ab client autonome et efficace \u00bb et sera \u00e0 tout moment, pr\u00eat \u00e0 assister ses utilisateurs de mani\u00e8re interactive, gr\u00e2ce \u00e0 l\u2019intelligence artificielle. \u00a0Il int\u00e8gre \u00e9galement de nouvelles langues, des nouveaux services et fonctionnalit\u00e9s, \u00a0en b\u00e9n\u00e9ficiant d\u2019une am\u00e9lioration continue.<\/p>\n

A travers \u00ab AmenBot \u00bb, AMEN BANK offre \u00e0 sa client\u00e8le, un canal de contact interactif \u00e0 la pointe de la technologie, qui repr\u00e9sente un pilier de la relation client digitalis\u00e9e, capable d’un apprentissage cognitif et d\u2019une compr\u00e9hension et interpr\u00e9tation en permanente \u00e9volution du Natural Language Processing (NLP), permettant ainsi une interaction quasi humaine avec ses internautes.<\/p>\n","protected":false},"excerpt":{"rendered":"

AMEN BANK vient de lancer le premier Chatbot bancaire intelligent en Tunisie et ce, dans le cadre de sa strat\u00e9gie de transformation digitale, dans un monde num\u00e9rique et de plus…<\/p>\n","protected":false},"author":112,"featured_media":190430,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-190427","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-high-tech"],"yoast_head":"\nAMEN BANK lance le premier Chatbot bancaire intelligent en Tunisie - R\u00e9alit\u00e9s Magazine<\/title>\n<meta name=\"description\" content=\"AMEN BANK vient de lancer le premier Chatbot bancaire intelligent en Tunisie et ce, dans le cadre de sa strat\u00e9gie de transformation digitale, dans un\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/realites.com.tn\/fr\/amen-bank-lance-le-premier-chatbot-bancaire-intelligent-en-tunisie\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AMEN BANK lance le premier Chatbot bancaire intelligent en Tunisie - R\u00e9alit\u00e9s Magazine\" \/>\n<meta property=\"og:description\" content=\"AMEN BANK vient de lancer le premier Chatbot bancaire intelligent en Tunisie et ce, dans le cadre de sa strat\u00e9gie de transformation digitale, dans un\" \/>\n<meta property=\"og:url\" content=\"https:\/\/realites.com.tn\/fr\/amen-bank-lance-le-premier-chatbot-bancaire-intelligent-en-tunisie\/\" \/>\n<meta property=\"og:site_name\" content=\"R\u00e9alit\u00e9s Magazine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/realites.tn\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-28T10:26:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2020\/09\/amenbot.png\" \/>\n\t<meta property=\"og:image:width\" content=\"965\" \/>\n\t<meta property=\"og:image:height\" content=\"361\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"S. 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