{"id":212784,"date":"2021-06-08T08:58:16","date_gmt":"2021-06-08T07:58:16","guid":{"rendered":"https:\/\/www.realites.com.tn\/?p=212784"},"modified":"2021-06-08T08:58:16","modified_gmt":"2021-06-08T07:58:16","slug":"la-biat-lance-sa-nouvelle-generation-dagences-bancaires","status":"publish","type":"post","link":"https:\/\/realites.com.tn\/fr\/la-biat-lance-sa-nouvelle-generation-dagences-bancaires\/","title":{"rendered":"La BIAT lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires"},"content":{"rendered":"<p><strong>La BIAT se r\u00e9invente et lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires. Deux agences pilotes BIAT au concept moderne et innovant ont \u00e9t\u00e9 inaugur\u00e9es. Elles traduisent l\u2019exp\u00e9rience que la BIAT entend offrir \u00e0 ses clients aussi bien au niveau de la prise en charge relationnelle qu\u2019au niveau des innovations et services digitaux. <\/strong><\/p>\n<p>La BIAT inaugure 2 agences embl\u00e9matiques implant\u00e9es dans la banlieue nord de Tunis. Dans un monde qui se transforme et o\u00f9 les clients ont de nouvelles attentes et de nouveaux comportements, les espaces commerciaux de la BIAT entament leur \u00e9volution, \u00e0 l\u2019image d\u2019une banque tourn\u00e9e vers l\u2019avenir, pour offrir \u00e0 sa client\u00e8le le meilleur service et accompagnement.<\/p>\n<p>Port\u00e9 par la signature \u00ab\u00a0Engag\u00e9s avec vous\u00a0\u00bb, le concept d\u2019agence de la BIAT se transforme et remet l\u2019exp\u00e9rience client au centre des pr\u00e9occupations. Il allie proximit\u00e9 et mise en avant du libre-service et du digital. Les espaces ont \u00e9t\u00e9 pens\u00e9s pour un rendu plus convivial avec des codes modernes et des parcours fluides et intuitifs \u00e0 destination de l\u2019ensemble de la client\u00e8le des particuliers, professionnels et entreprises.<\/p>\n<p>Pour imaginer les agences de demain, la BIAT a int\u00e9gr\u00e9 des innovations dans le parcours client et dans les services digitaux mis \u00e0 leur disposition\u00a0:<\/p>\n<ul>\n<li>Une agence moderne avec des espaces vitr\u00e9s qui incarnent la transparence et qui donnent aux clients l\u2019envie de rentrer\u00a0;<\/li>\n<li>Un parcours client plus fluide avec un accueil au centre de l\u2019agence, plus visible pour orienter et prendre en charge les clients d\u00e8s les premiers pas;<\/li>\n<li>Un espace digital \u00e0 l\u2019int\u00e9rieur de l\u2019agence \u00e9quip\u00e9 de tablettes pour informer les clients et faciliter l\u2019attente. Il permet notamment de s\u2019informer sur les offres et les produits, de demander un rendez-vous, de simuler un cr\u00e9dit\u00a0\u2026\u00a0;<\/li>\n<li>Un guichet moderne et ergonomique avec un \u00e9cran int\u00e9gr\u00e9 et qui offre une meilleure gestion des transactions des clients\u00a0;<\/li>\n<li>Des bureaux au design innovant et aux mat\u00e9riaux \u00e9pur\u00e9s avec des zones d\u2019attente d\u00e9di\u00e9es, plus chaleureuses, plus conviviales et plus structur\u00e9es\u00a0;<\/li>\n<li>Un espace de libre-service bancaire \u00e9quip\u00e9 de guichets automatiques bancaires (GAB) nouvelle g\u00e9n\u00e9ration accessibles 24\/24 tous les jours de la semaine, y compris le week end.<\/li>\n<\/ul>\n<p>\u00ab\u00a0Au-del\u00e0 de la valeur ajout\u00e9e apport\u00e9e par l\u2019expertise de nos \u00e9quipes commerciales, nous avons souhait\u00e9 que nos agences incarnent davantage nos valeurs de transparence et d\u2019engagement, qu\u2019elles soient plus accueillantes et conviviales pour une exp\u00e9rience client fluide et agr\u00e9able\u00a0\u00bb d\u00e9clare Mohamed Agrebi, Directeur G\u00e9n\u00e9ral de la BIAT \u00e0 l\u2019occasion de l\u2019inauguration des deux agences.<\/p>\n<p>Par l\u2019impl\u00e9mentation d\u2019un nouveau concept d\u2019agences au niveau de deux sites pilotes, la BIAT ambitionne d\u2019offrir \u00e0 ses clients une exp\u00e9rience unique et engag\u00e9e dans une logique de partenariat et d\u2019accompagnement. Elle poursuit ainsi sa dynamique positive de banque universelle tourn\u00e9e vers l\u2019avenir avec l\u2019ambition d\u2019une vraie modernit\u00e9.<\/p>\n<p>Communiqu\u00e9<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La BIAT se r\u00e9invente et lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires. Deux agences pilotes BIAT au concept moderne et innovant ont \u00e9t\u00e9 inaugur\u00e9es. Elles traduisent l\u2019exp\u00e9rience que la BIAT entend&hellip;<\/p>\n","protected":false},"author":60,"featured_media":212785,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1464],"tags":[],"class_list":["post-212784","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entreprises"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>La BIAT lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires - R\u00e9alit\u00e9s Magazine<\/title>\n<meta name=\"description\" content=\"La BIAT se r\u00e9invente et lance sa nouvelle g\u00e9n\u00e9ration d\u2019agences bancaires. 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