{"id":226286,"date":"2021-12-23T12:10:28","date_gmt":"2021-12-23T11:10:28","guid":{"rendered":"https:\/\/www.realites.com.tn\/?p=226286"},"modified":"2021-12-23T12:10:28","modified_gmt":"2021-12-23T11:10:28","slug":"assurance-zitouna-takaful-elue-service-client-de-lannee-2022-pour-la-3eme-annee-consecutive","status":"publish","type":"post","link":"https:\/\/realites.com.tn\/fr\/assurance-zitouna-takaful-elue-service-client-de-lannee-2022-pour-la-3eme-annee-consecutive\/","title":{"rendered":"\u00ab\u00a0Assurance Zitouna Takaful\u00a0\u00bb \u00e9lue \u00ab\u00a0Service Client de l\u2019ann\u00e9e 2022\u00a0\u00bb, pour la 3e\u0300me ann\u00e9e cons\u00e9cutive"},"content":{"rendered":"

L\u2019assurance Zitouna Takaful vient d\u2019obtenir pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive le titre du \u2018\u2018Service Client de l’Ann\u00e9e 2022\u2019\u2019 dans la cat\u00e9gorie \u00ab Assurance \u00bb.<\/p>\n

Cette distinction devenue annuelle est une r\u00e9compense \u00e0 la qualit\u00e9 des services clients de la soci\u00e9t\u00e9 Zitouna Takaful et \u00e0 son approche d\u2019excellence visant \u00e0 am\u00e9liorer continuellement sa relation client multicanal sur la base de la proximit\u00e9, la disponibilit\u00e9 et la prise en charge personnalis\u00e9e.<\/p>\n

\"\"Makrem Ben Sassi, Directeur G\u00e9n\u00e9ral de Zitouna Takaful a d\u00e9clar\u00e9 \u00e0 cette occasion \u00ab Ce label t\u00e9moigne de l\u2019engagement quotidien de notre compagnie dans l\u2019am\u00e9lioration des services client\u00e8le et refl\u00e8te notre vision strat\u00e9gique visant \u00e0 maintenir notre positionnement de leader du secteur en mati\u00e8re d\u2019investissement dans la qualit\u00e9 de service client \u00bb. Il a ajout\u00e9 \u00ab Nous sommes tr\u00e8s fiers de recevoir ce label pour la troisi\u00e8me fois cons\u00e9cutive et c\u2019est un honneur et une r\u00e9compense pour nous tous : Direction, employ\u00e9s, agents d\u2019assurance et partenaires \u00bb.<\/p>\n

\u2018\u2018Elu Service Client de l’Ann\u00e9e\u2019\u2019 est un prix annuel qui r\u00e9compense la qualit\u00e9 des services clients par secteur ou cat\u00e9gorie, et ce en se r\u00e9f\u00e9rant aux notes obtenues dans le cadre d\u2019un processus objectif et une m\u00e9thodologie \u00e9prouv\u00e9e d\u2019enqu\u00eates myst\u00e8res de plusieurs canaux.<\/p>\n

Pour assurance Zitouna Takaful, la relation client constitue un pilier strat\u00e9gique dans le d\u00e9veloppement de la marque, suite \u00e0 un investissement colossal dans la digitalisation des services, l\u2019assouplissement des proc\u00e9dures et le renforcement du r\u00e9seau de distribution.<\/p>\n

Avec 55 points de vente sur toute la Tunisie et une strat\u00e9gie centr\u00e9e client, Assurance Zitouna Takaful s\u2019est impos\u00e9e des standards de qualit\u00e9 de service pour r\u00e9pondre \u00e0 ses adh\u00e9rents et faciliter leur exp\u00e9rience client. Le client Zitouna Takaful b\u00e9n\u00e9ficie d\u00e9sormais d\u2019un espace personnel pour suivre en ligne les informations concernant ses contrats d\u2019assurance.<\/p>\n

Communiqu\u00e9<\/p>\n","protected":false},"excerpt":{"rendered":"

L\u2019assurance Zitouna Takaful vient d\u2019obtenir pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive le titre du \u2018\u2018Service Client de l’Ann\u00e9e 2022\u2019\u2019 dans la cat\u00e9gorie \u00ab Assurance \u00bb. Cette distinction devenue annuelle est une…<\/p>\n","protected":false},"author":60,"featured_media":226288,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1464],"tags":[],"class_list":["post-226286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entreprises"],"yoast_head":"\n"Assurance Zitouna Takaful" \u00e9lue "Service Client de l\u2019ann\u00e9e 2022", pour la 3e\u0300me ann\u00e9e cons\u00e9cutive - R\u00e9alit\u00e9s Magazine<\/title>\n<meta name=\"description\" content=\"L\u2019assurance Zitouna Takaful vient d\u2019obtenir pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive le titre du \u2018\u2018Service Client de l'Ann\u00e9e 2022\u2019\u2019 dans la cat\u00e9gorie \u00ab\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/realites.com.tn\/fr\/assurance-zitouna-takaful-elue-service-client-de-lannee-2022-pour-la-3eme-annee-consecutive\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\""Assurance Zitouna Takaful" \u00e9lue "Service Client de l\u2019ann\u00e9e 2022", pour la 3e\u0300me ann\u00e9e cons\u00e9cutive - R\u00e9alit\u00e9s Magazine\" \/>\n<meta property=\"og:description\" content=\"L\u2019assurance Zitouna Takaful vient d\u2019obtenir pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive le titre du \u2018\u2018Service Client de l'Ann\u00e9e 2022\u2019\u2019 dans la cat\u00e9gorie \u00ab\" \/>\n<meta property=\"og:url\" content=\"https:\/\/realites.com.tn\/fr\/assurance-zitouna-takaful-elue-service-client-de-lannee-2022-pour-la-3eme-annee-consecutive\/\" \/>\n<meta property=\"og:site_name\" content=\"R\u00e9alit\u00e9s Magazine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/realites.tn\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-23T11:10:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2021\/12\/Visuel-Zitouna-Takaful-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1810\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"La R\u00e9daction\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"La R\u00e9daction\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/realites.com.tn\/fr\/assurance-zitouna-takaful-elue-service-client-de-lannee-2022-pour-la-3eme-annee-consecutive\/\",\"url\":\"https:\/\/realites.com.tn\/fr\/assurance-zitouna-takaful-elue-service-client-de-lannee-2022-pour-la-3eme-annee-consecutive\/\",\"name\":\"\\\"Assurance Zitouna Takaful\\\" \u00e9lue \\\"Service Client de l\u2019ann\u00e9e 2022\\\", pour la 3e\u0300me ann\u00e9e cons\u00e9cutive - 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