{"id":33723,"date":"2015-03-28T11:26:57","date_gmt":"2015-03-28T10:26:57","guid":{"rendered":"http:\/\/www.realites.com.tn\/?p=33723"},"modified":"2015-03-27T08:58:50","modified_gmt":"2015-03-27T07:58:50","slug":"uib-strategie-de-transformation-digitale","status":"publish","type":"post","link":"https:\/\/realites.com.tn\/fr\/uib-strategie-de-transformation-digitale\/","title":{"rendered":"UIB: Strat\u00e9gie de transformation digitale"},"content":{"rendered":"<p><a href=\"http:\/\/www.realites.com.tn\/wp-content\/uploads\/2015\/03\/Kamel-N\u00e9ji-UIB-7.jpg\" data-rel=\"penci-gallery-image-content\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-33478\" src=\"http:\/\/www.realites.com.tn\/wp-content\/uploads\/2015\/03\/Kamel-N\u00e9ji-UIB-7.jpg\" alt=\"Kamel N\u00e9ji\" width=\"620\" height=\"350\" srcset=\"https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2015\/03\/Kamel-N\u00e9ji-UIB-7.jpg 620w, https:\/\/realites.com.tn\/fr\/wp-content\/uploads\/2015\/03\/Kamel-N\u00e9ji-UIB-7-300x169.jpg 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/a><\/p>\n<p>Sous le th\u00e8me \u201cwelcome to the future\u201d l\u2019UIB a organis\u00e9 le 10 mars \u00e0 Tunis une convention \u201cInformation technology\u201d au cours de laquelle des contrats de partenariat cibl\u00e9s et porteurs ont \u00e9t\u00e9 sign\u00e9s avec Tunisie T\u00e9l\u00e9com et l\u2019Ecole Polytechnique.<\/p>\n<p>Cette manifestation confirme l\u2019engagement de la banque dans un processus de transition num\u00e9rique. Ce fut un show qui a mis en valeur les comp\u00e9tences humaines et les atouts technologiques de la banque.<\/p>\n<h5><span style=\"color: #ff0000;\"><strong>Une strat\u00e9gie coordonn\u00e9e<\/strong><\/span><\/h5>\n<p>Kamel N\u00e9ji a d\u00e9cid\u00e9 de ne pas engager l\u2019UIB dans un processus novateur rentable \u00e0 moyen terme par hasard sans prendre des pr\u00e9cautions et sans adh\u00e9sion des principaux acteurs, les cadres de la banque. Il a confi\u00e9 les \u00e9tudes de faisabilit\u00e9 \u00e0 Sigma Conseil, la mise en place et la modernisation des infrastructures technologiques \u00e0 Tunisie-T\u00e9l\u00e9com alors que la formation des cadres incombe \u00e0 l\u2019Ecole Polytechnique de Tunisie on peut dire qu\u2019il s\u2019agit d\u2019un partenariat d\u2019excellence.<\/p>\n<p>Dans son intervention le directeur g\u00e9n\u00e9ral de la banque a affirm\u00e9 que \u201cnos m\u00e9tiers traditionnels ne suffisent plus \u00e0 redonner \u00e0 eux seuls un avenir \u00e0 l\u2019UIB, celui-ci passera sans doute par la red\u00e9finition de nos priorit\u00e9s strat\u00e9giques. Il faut \u00e9largir le p\u00e9rim\u00e8tre de nos m\u00e9tiers pour redonner du souffle, voire du futur\u201d.<\/p>\n<p>Il ajoute plus loin \u201cla multiplication des donn\u00e9es avec les Smartphones et les ordinateurs transmises aux Data-centers doivent \u00eatre stock\u00e9es, recoup\u00e9es et analys\u00e9es. L\u2019UIB ne peut rester en marge de cette \u00e9volution technologique qui implique une nouvelle structure d\u2019information et de management afin d\u2019interagir avec cette nouvelle r\u00e9alit\u00e9\u201d.<\/p>\n<p><i>\u201cNous devons nous pr\u00e9parer par la mise en place d\u2019un plan de transformation multicanal.<\/i><\/p>\n<p><i>\u201cCertes, les d\u00e9fis sont grands et l\u2019environnement demeure volatif mais notre strat\u00e9gie de transformation de la banque doit \u00eatre \u00e0 moyen terme\u201d.<\/i><\/p>\n<h5><span style=\"color: #ff0000;\"><strong>Pourquoi une transformation num\u00e9rique\u00a0?<\/strong><\/span><\/h5>\n<p>La pertinence du management de l\u2019UIB se positionne \u00e0 plusieurs niveaux. D\u2019abord avoir compris que les gains de productivit\u00e9 et la conqu\u00eate de parts de march\u00e9 plus rapides et plus rentables dans le num\u00e9rique et le digital c\u2019est \u00e0 dire le c\u00f4t\u00e9 banque virtuelle plut\u00f4t qu\u2019agences bancaires physiques avec guichets, files d\u2019attente, agents, multiplicit\u00e9 des op\u00e9rations et des formalit\u00e9s.<\/p>\n<p>Il y a l\u00e0 un aspect \u201cco\u00fbts\u201d \u00e0 prendre en compte mais aussi une r\u00e9ponse aux besoins et aux attentes d\u2019une client\u00e8le nouvelle, plus jeune et plus impr\u00e9gn\u00e9e d\u2019une culture num\u00e9rique et plus famili\u00e8re des pratiques digitales.<\/p>\n<p>L\u2019UIB semble plus sensible et d\u00e9j\u00e0 m\u00fbre pour une transformation num\u00e9rique, une option \u00e0 prendre pour l\u2019avenir imm\u00e9diat. C\u2019est un c\u00f4t\u00e9 pr\u00e9curseur pour ne pas dire avant-gardiste.<\/p>\n<p>Il faut dire que le recrutement massif de jeunes cadres et comp\u00e9tences technico-financi\u00e8res \u00e0 l\u2019UIB favorise ce changement.<\/p>\n<p>C\u2019est un facteur d\u2019appropriation de ce mode de gestion par les cadres vis-\u00e0-vis du choix de la direction g\u00e9n\u00e9rale.<\/p>\n<p>Cela co\u00efncide de plus en plus avec le profil de la client\u00e8le, chefs d\u2019entreprises et professions lib\u00e9rales de plus en plus adeptes de IPad et IPhone, il y a l\u00e0 une synergie porteuse.<\/p>\n<p>Contrat d\u2019\u00e9tude avec SIGMA conseil<\/p>\n<p>Hassen Zargouni a \u00e9t\u00e9 mandat\u00e9 pour dresser un \u00e9tat des lieux\u00a0: scruter les points forts et surtout les points faibles de la banque pour cibler les actions \u00e0 m\u00eame de r\u00e9pondre aux attentes des diff\u00e9rents march\u00e9s.<\/p>\n<p>Il a affirm\u00e9 que 3% seulement des clients particuliers des banques en Tunisie utilisent les canaux bancaires alternatifs, taux tr\u00e8s faible compar\u00e9 \u00e0 40% en France et 60% aux USA.<\/p>\n<p>Actuellement 75% des raisons d\u2019aller \u00e0 la banque c\u2019est \u201cd\u00e9poser ou retirer de l\u2019argent\u201d. Cela est consid\u00e9r\u00e9 comme un mod\u00e8le bancaire basique, peu productif et pauvre.<\/p>\n<p><i>\u201cCependant nous sommes \u00e0 l\u2019aube d\u2019une r\u00e9volution num\u00e9rique en Tunisie\u201d<\/i> affirme le patron de Sigma qui poursuit qu\u2019il y a une complexit\u00e9 \u00e0 scruter l\u2019avenir dans notre pays. Il est vrai que la quantit\u00e9 des informations qui circulent dans notre pays s\u2019accro\u00eet de fa\u00e7on exponentielle, ce qui implique l\u2019opportunit\u00e9 de les traiter et de les utiliser comme une aide \u00e0 la d\u00e9cision.<\/p>\n<p>Il y a deux visions\u00a0: transformation en banque \u00e0 distance de suite ou plut\u00f4t transformation progressive pour aboutir au bout de dix ans. C\u2019est une question de g\u00e9n\u00e9ration.<\/p>\n<p>Men\u00e9e tambour-battant et orchestr\u00e9e comme un papier \u00e0 musique, la convention IT de l\u2019UIB a s\u00e9duit un parterre choisi de cadres sup\u00e9rieurs de la banque et de partenaires invit\u00e9s. Toute l\u2019assistance a remarqu\u00e9 la pr\u00e9cision et la concision dans les interventions faites par les principaux partenaires.<\/p>\n<p>Ainsi les chefs de projet \u201cdes diff\u00e9rents chantiers\u201d ont \u00e9t\u00e9 mis en valeur en prenant la parole pour d\u00e9finir leur r\u00f4le.<\/p>\n<p style=\"text-align: right;\"><b>Ridha Lahmar<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sous le th\u00e8me \u201cwelcome to the future\u201d l\u2019UIB a organis\u00e9 le 10 mars \u00e0 Tunis une convention \u201cInformation technology\u201d au cours de laquelle des contrats de partenariat cibl\u00e9s et porteurs&hellip;<\/p>\n","protected":false},"author":60,"featured_media":33478,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-33723","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-la-une"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - 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