{"id":374054,"date":"2025-10-31T13:36:57","date_gmt":"2025-10-31T12:36:57","guid":{"rendered":"https:\/\/realites.com.tn\/fr\/?p=374054"},"modified":"2025-10-31T13:36:57","modified_gmt":"2025-10-31T12:36:57","slug":"lambassade-dallemagne-a-tunis-lance-un-nouveau-systeme-de-communication-en-ligne-facil","status":"publish","type":"post","link":"https:\/\/realites.com.tn\/fr\/lambassade-dallemagne-a-tunis-lance-un-nouveau-systeme-de-communication-en-ligne-facil\/","title":{"rendered":"L\u2019Ambassade d\u2019Allemagne \u00e0 Tunis lance un nouveau syst\u00e8me de communication en ligne : \u00ab FACIL \u00bb"},"content":{"rendered":"<p>L\u2019Ambassade d\u2019Allemagne \u00e0 Tunis a annonc\u00e9 le lancement d\u2019un nouveau syst\u00e8me \u00e9lectronique de communication, baptis\u00e9 \u00ab FACIL \u00bb, destin\u00e9 \u00e0 faciliter et acc\u00e9l\u00e9rer les \u00e9changes entre les citoyens tunisiens et l\u2019ambassade, notamment pour les demandes de visa et les questions consulaires. Dans un communiqu\u00e9 publi\u00e9 sur sa page officielle Facebook, l\u2019ambassade a pr\u00e9cis\u00e9 que ce dispositif s\u2019inscrit dans le cadre de la modernisation de ses services consulaires et vise \u00e0 am\u00e9liorer la qualit\u00e9 du traitement des demandes.<br \/>\nGr\u00e2ce \u00e0 ce syst\u00e8me, les interrogations des usagers seront directement orient\u00e9es vers le service comp\u00e9tent, garantissant ainsi des r\u00e9ponses plus rapides et un traitement plus efficace.<\/p>\n<p data-start=\"949\" data-end=\"1059\">\u00c0 partir de la mise en service de FACIL, les anciennes adresses \u00e9lectroniques ne seront plus utilis\u00e9es :<\/p>\n<ul>\n<li data-start=\"1062\" data-end=\"1083\">info@tunis.diplo.de<\/li>\n<li data-start=\"1086\" data-end=\"1107\">visa@tunis.diplo.de<\/li>\n<\/ul>\n<p data-start=\"1109\" data-end=\"1261\">L\u2019ambassade a invit\u00e9 l\u2019ensemble des usagers \u00e0 utiliser les formulaires \u00e9lectroniques disponibles sur son site officiel, selon le type de demande :<\/p>\n<ul>\n<li data-start=\"1265\" data-end=\"1364\"><strong data-start=\"1265\" data-end=\"1296\">Demandes de visa (allemand)<\/strong> : <a href=\"https:\/\/tunis.diplo.de\/tn-de\/ueber-uns\/kontakt-konsulat\" data-start=\"1299\" data-end=\"1362\">lien<\/a><\/li>\n<li data-start=\"1367\" data-end=\"1475\"><strong data-start=\"1367\" data-end=\"1413\">Questions consulaires g\u00e9n\u00e9rales (allemand)<\/strong> : <a href=\"https:\/\/tunis.diplo.de\/tn-de\/ueber-uns\/kontakt-rk\" data-start=\"1416\" data-end=\"1473\">lien<\/a><\/li>\n<li data-start=\"1478\" data-end=\"1577\"><strong data-start=\"1478\" data-end=\"1509\">Demandes de visa (fran\u00e7ais)<\/strong> : <a href=\"https:\/\/tunis.diplo.de\/tn-fr\/ambassade\/kontakt-konsulat\" data-start=\"1512\" data-end=\"1575\">lien<\/a><\/li>\n<\/ul>\n<p data-start=\"1579\" data-end=\"1777\">L\u2019ambassade a \u00e9galement insist\u00e9 sur le fait que les formulaires ne doivent pas \u00eatre remplis en arabe, le traitement des demandes \u00e9tant possible uniquement en allemand, fran\u00e7ais ou anglais.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019Ambassade d\u2019Allemagne \u00e0 Tunis a annonc\u00e9 le lancement d\u2019un nouveau syst\u00e8me \u00e9lectronique de communication, baptis\u00e9 \u00ab FACIL \u00bb, destin\u00e9 \u00e0 faciliter et acc\u00e9l\u00e9rer les \u00e9changes entre les citoyens tunisiens et&hellip;<\/p>\n","protected":false},"author":142,"featured_media":374059,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-374054","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - 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